Loading reviews…

Easy to understand and concise

This user gave this course a rating of 5/5 stars

Just not appropriate to my job

This user gave this course a rating of 3/5 stars

Good customer service principles

A good reminder of how to provide excellent customer service; just the right length of time.

A very good package

In general, it is a very good package carefully put together

clarifies the concepts and their apply

This user gave this course a rating of 5/5 stars

Good and clear

The training was very clear and informative. It made sense on how we respond to our customers. Only comment is that it was slightly long but it did cover all aspects.

A bit boring

This user gave this course a rating of 2/5 stars

No comments.

No comments.

Very important and useful refresher

This course will help a lot with the job. Most of it is a useful refresher on dealing with customers.

Very useful

A great refresher on the basics for the job and I also learnt new stuff.