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Refresher is all ways good
Easy to navigate, and not to long .
Easy
This user gave this course a rating of 5/5 stars
Good
This user gave this course a rating of 5/5 stars
Great
An engaging and user friendly course which I found encouraging because I was already doing the right sorts of things
It was great to take this valued course
It is pleasure to ma having this valued course from which I have learnt much about customer service especially in how to deal with customers'' problems and using certain techniques to build lasting relationship with them. Thanks a lot for this valued course and I highly recommend taking it.
good course
This user gave this course a rating of 5/5 stars
Easy to understand
Very helpful remind us of what is expected from us as frontline workers,
Eye-opening
It's funny how we all know what to do, but wait till someone puts it into words before we put it into practice.
Clear, easy to follow.
Great pace. Perfect info.
Useful
I enjoyed what I learned. It wasn’t too hard and with lots of practical examples