Loading reviews…
Helpful
The Customer Service Training course was clear, practical, and very useful. It covered important concepts in a straightforward way, helping me understand how to communicate effectively and provide excellent service. The focus on listening, empathy, and professionalism felt relevant to real-life situations. Overall, it’s a great resource for anyone looking to improve their customer service skills.
Clear, concise messages.
This user gave this course a rating of 5/5 stars
Very good courses to take
Helpful to learn courses to help with whichever job you are going for.
very informative
i think for those repeating this course annually should be offered a summary course as this is time consuming and for those who have repeated this course on many occassions it is a bit insulting to think we have not retained this knowledge over the years and putting it into practice on a daily basis
Educational
Good course to remind you of do's n don'ts.
Patronising waste of time, totally irrelevant to my role
This user gave this course a rating of 1/5 stars
waste of time
This user gave this course a rating of 1/5 stars
Its good to know the best practices of customer care.
We always have to be mindful of how we look after our customers thus also reflect on our services.
Easy and useful
More knowledge added
Very good course
Well laid out and teaches good skills for handling customers.