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Simple basic customer service knowledge
Easy to understand. Presented in an interesting way
Clear, concise, helpful. A worthwhile course with good skills teaching especially on handling customer complaints.
This user gave this course a rating of 5/5 stars
good content
very informative course
good content
it was very informative
good
This user gave this course a rating of 5/5 stars
Clear & well delivered
This user gave this course a rating of 5/5 stars
Clear and easy to understand.
The sections are clear and short with all the information needed in a few paragraphs.
Useful
I found this useful and will remember the advice given when speaking with clients.
very informative
I felt it was very helpful and informative
a very good course
This user gave this course a rating of 5/5 stars