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Straight forward and enjoyable

This user gave this course a rating of 5/5 stars

Good all round training

Great training for everyone not just if you are in customer service.

Informative

Good course in Customer Service. Fills gaps in my prior knowledge.

Great lesion and helpful.

This user gave this course a rating of 5/5 stars

Easy listening & backed up the knowledge I already have.

Easy to follow videos which also backed up the knowledge I already have.

informative

the course was interesting, informative in equal terms and rewarding.

A good training session for someone who is new to the role.

This user gave this course a rating of 4/5 stars

All good

Course itself was fine, was good to have questions throughout. Would be better to have a two step approach when answering the questions as I pressed an incorrect answer by accident, whereas if there was a 'check' button then this would have allowed for people to make mistakes.

Customer service

The customer service course is really good insightful providing good customer service helpful knowledge great course

Helpful.

This user gave this course a rating of 5/5 stars