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Informative
This user gave this course a rating of 5/5 stars
Informative
This user gave this course a rating of 5/5 stars
A good refresher
A clear and concise training session, ideal as a refresher course
Great
Some interesting points. Would be helpful to anyone in customer service or not.
Easy to follow and understand
The videos and the presenter were good, easy to understand and informative. Thanks.
Good
Good knowing the training modules to develop good customer service as I am at the frontline guard position. Thank you
Covered all bases
The trainer was very clear and I picked up a few good tips. I felt encouraged to communicate better.
Best experience
This user gave this course a rating of 5/5 stars
Best experience
This user gave this course a rating of 5/5 stars
Learn a lot
Valuable lessons, i feel moee confident to deal with the customer next time