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Relevant course
The course is vital to the success of the company
5
Customer service course or training is good because it keeps one refresh to days activity. Communication with customer is key.
Very clear explanations
I enjoyed the course and the practical activities provided throughout. The trainer was very clear and gave lots of examples how to provide very good customer service. The training will help me in my d role at NewVic Six Form College.
Excellent tutorials
The training was well organised and really refreshers one’s mind
it was very "white"
Not exactly a diverse group of people in the video and so not representative of the population.
Brilliant course.
Still got some to do.
Interesting
This user gave this course a rating of 5/5 stars
Good
This user gave this course a rating of 5/5 stars
Interesting and informative.
I very much agree with the importance of representing myself, and my Employer in the most positive and helpful way possible, when communicating with others, bot internally and externally.
long
Most was self explanatory, however this is a useful tool for the individuals new to a customer service role.