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Excellent course content

This user gave this course a rating of 5/5 stars

concise, relevant

Course is useful when dealing with landowners and members of public and how to approach complaints.

Loved the course!

I found this course very informative and really enjoyed learning something new from the content. Looking forward to putting my newly sharpened skills to good use!

Really considering and easy to follow.

After a few attempts,got it right in the end,but overall a great experience.

Overall good

Course was informative and well presented on the whole – however I would not like to be served by the lady in the red checked shirt on the "telephone service " sections as she looked as if she were laughing at the chap who was being used to present the section.

good

This user gave this course a rating of 5/5 stars

excellent course

This user gave this course a rating of 5/5 stars

Excellent

This has many thing that it is easy to forget. This will be valuable to new employees and refreshers.

A good understanding

Made easy with good advice set at a good pace.

Long intro

First 5 slides set the scene well but I felt could have been done in a couple, the great stuff from slide 5