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it was very "white"
Not exactly a diverse group of people in the video and so not representative of the population.
Brilliant course.
Still got some to do.
Interesting
This user gave this course a rating of 5/5 stars
Good
This user gave this course a rating of 5/5 stars
Interesting and informative.
I very much agree with the importance of representing myself, and my Employer in the most positive and helpful way possible, when communicating with others, bot internally and externally.
long
Most was self explanatory, however this is a useful tool for the individuals new to a customer service role.
I found this course very informative
This user gave this course a rating of 5/5 stars
Clear and updated from previous training
I have done customer service training in previous roles throughout my career, but this has been the most informative and easy to understand.
Nice one , effective
This user gave this course a rating of 5/5 stars
Excellent course
This user gave this course a rating of 5/5 stars