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Excellent training course
The training course content is excellent and covers everything you need to know about customer service.
Easy to follow
It was a good pace of training and was clear and easy to understand.
It covered the basics
It help explain the many sections of customer service and not just how to talk to people
Very informative
Very good quality information
Excellent course
This is an excellent way to complete any course, it’s the first time I’ve done anything like this online and found it very straightforward and easy to understand.
The course was very well presented.
The course was very well presented and clearly explained all the points of good customer service. It would have been great to show more scenarios of bad and good customer service. I awarded this course 5 stars, but i rate it 9 out of 10. Best wishes, kind regards Steve.
Excellent experience
Very interesting course and informative
Fantastic
This user gave this course a rating of 5/5 stars
Advice content excellent
Content excellent however images totally Ageist. all your images seem to be pretty young '20' somethings – this is not the reality of a true office environment. Very Disappointing in this aspect
Clear and easy to understand
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