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excellent course, short and to the point.
It is an excellent course. It equips you with the skill and knowledge, in how to spot aggression and violence well in advance. Then it gives you a good advice in how to diffuse and control the situation in a a safe manner. Both these skill are very important when it comes to control aggression and violence.
It reminded me of the risks
It gave me strategies to reduce risk to myself
Could be better
This user gave this course a rating of 3/5 stars
Comprehensive and informative
This user gave this course a rating of 5/5 stars
Good general course
Not all the answers given are obvious, so listen carefully.
Mostly good. Course IS triggering
A good thorough course with some useful advice. I believe that making sure I am safe and well should be my top priority – yet in the test this is not the correct answer. I assume 'report to my manager' (the 3rd option being 'take time off work') was the correct answer. I think even she would want me to make sure I am safe and well first!
Really enjoyed this course
Great course
Clear and concise
Easy to understand and follow .
Easy to follow and well organised information
This user gave this course a rating of 5/5 stars
Informative, easy to understand.
This user gave this course a rating of 5/5 stars