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very informative

This user gave this course a rating of 5/5 stars

Great format

Good and easy format

Okay.

Okay.

Very relevant to my day today work,

As a very busy manager I found some very useful tips and thoughts that I will use moving forward,

Good, informative course.

Course consists of clear, informative videos, is easy to use and has a short test at the end in which you receive your certificate on completion. It is easy to access and follow each course as the website is well made.

I found it a bit simplistic

I found that it wasn't quite detailed enough – the examples chosen of workplace situations seemed a bit simplistic and not reflective of the complexity of working situations. Some subjects were not touched on, presumably because of a cross-over with other courses – for example, how to react to bullying and harassment wasn't broached, as if assuming workplace difficulties and a need for resilience arises from situations imagined or over-reacted to, rather than geuinely tricky situations which can often occur in workplaces when some colleagues do not have others' best interests in mind, and might even deliberately make life difficult. Also, no examples were used for how one might reply, say in emails or conversation, to a colleague's abrasive communications – some specific examples, of language might have been more helpful than a vague mention of cooling down, having a think, and writing a neutral reply. More concerning, though, was the m

Really good tools and techniques

This user gave this course a rating of 5/5 stars

Very good

All good and easy to follow

Very informative and helpful

This user gave this course a rating of 5/5 stars

Thought provoking content

Challenges you to think differently