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very informative
It was easy listening, nicely delivered and informative. Re-caping helped. I agreed with all the information shared.
Very good
Very interesting and very educative
Excellent course
I think the course is an excellent one as it prepares front desk workers like Porters to deal with customers and clients in the best way.
good
interesting
It has re focussed me
I enjoyed the simple clear approach and I hope to improve my own customer service skills.
Excellent Course
It was very thorough and it gave a good refresher for me as I was in the Retail Business along time ago
Good
This user gave this course a rating of 5/5 stars
Clear, easy to follow
This training, along with other courses have not been a slog to get through, good structure of content, easy confident presentation get the messages across
Good
All common sense.
Too basic
This should be targeted better, after 30 years in sales it's way to simplistic…..