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Very knowledgeable

This user gave this course a rating of 5/5 stars

Easy to follow.

A easy course to follow, with a lot of common sense. I enjoyed it and some of the answers to the questions made me laugh.

It was an ok experience a bit too long i

This user gave this course a rating of 5/5 stars

Great straight to the point

A very helpful course lots of really valuable advice to help you with improving your customer service

Good refresh for ALL front facing staff!

Enjoyed this course! Reminds us that our actions carry the first impressions for the company, and we are what matters most for the success of our employers future business.

easy to do and understand

clear and easy corse to understand

Very good.

Pleasing to find an explanation for what I think I have been doing automatically already, whilst also providing some rules to apply on future interactions.

great

great – very informative.

Simple, pragmatic programme

This user gave this course a rating of 5/5 stars

A great course to learn

Customer service training will support me to adapt more in my works.Thank you