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It’s good idea
It’s good method, short video with enough informations
Very interesting.
This user gave this course a rating of 5/5 stars
Lots of useful information
a very informative piece of customer service training
Excellent
This is an excellent summary of the key aspects of customer service
A very clear and concise course
A very clear and concise course, very much relevant to my day-to-day job. I’m looking forward to the next course! :-)
VERY INFORMATIVE
This user gave this course a rating of 5/5 stars
Very informative.
Straight forward Clear and easy to understand Not to long
Need to know stuff
Alway good to refresh your knowledge about this subject
Very informative
Im a big fan of customer service and i always appreciate great customer service skills. X
Interesting stuff, should be useful…
This course managed to present a decent amount of information in a relatively short time, and did so in a way that was neither too simple or too complicated. (In other words, it managed to explain some interesting new concepts and ideas in ways that made sense to the student while not depending too much upon the sort of technical jargon that it discouraged its own customers from using). Moreover, it was presented in a very stimulating audio-visual way by a presenter whose soothing voice proved to be very apt for explaining these issues to students without ever becoming too patronising, yes…? All in all, therefore, the course was well worth it in the end, and should prove to be pretty useful in my new line of work.