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very good advice simply explained
Simple straightforward advice that will enable you to achieve success with your customers
Very goog
The training gets into the thick of it quickly and will give you all the points you need without the waffle. Useful and very well organised information.
The course was informative in general
The course did offer some new insights for myself and I think it is a good course to assign to customer service teams. Not sure this could be added but having scenario's to work though and chose from I feel help you not only understand the right choice's but also explain if you have selected a wrong choice and why.
It’s superb training and enjoyable.
This user gave this course a rating of 5/5 stars
It was very interesting and easy to use
I think it was very interesting and I learned a lot about customer service role.
Gave me more knowledge about covid-19.
This user gave this course a rating of 5/5 stars
5Stars
The training is good and easy to understand is just that twenty question is a lot ten could have been better.
Very Good
Great course but I should have got 100% 🙁 I would like to retake :)
Great course
It is a great way of learning about how important customer service is to the business and to individuals.It helps understand how everyone wants to be treated when being served .
Very detailed
Covers all areas and easy to understand teaching and up to date covering social media angles