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Course good.
ok.
Excellent
A well presented and easy to understand course. I liked the fact that it has been kept short and to the point and in a format that doesn't confuse.
Enjoyed the course
Would like more designed for school catering in which I work
Very thorough and informative
I really enjoyed doing this online course. It was packed full with information and covered a big variety of topics. It was very detailed and fully explained how important customer service is.
Enjoyed it
This user gave this course a rating of 5/5 stars
Out of touch with COVID
Doing this course amid COVID where it does not even make a suggestion of how to interact wearing a mask seems to be missing a very significant point. This is all about call centres or Teams, Zoom meeting experience.
Good introduction to customer service
I thought it was an excellent introduction to good customer service and it covered well the importance of representing your company and good communication skills – with positive phrasing. It also emphasised the importance of customer service to a successful business.
Great course would reccomend!
This user gave this course a rating of 5/5 stars
Easy to use
Easy to use. easy to understand. to the point and relative to a typical office environment.
The Preparing
This user gave this course a rating of 5/5 stars