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Great, concise course
A really good course that covers everything you would need to make you feel comfortable in customer services. It gives good examples and sensible suggestions that could be used in real life.
It was very enjoyable
It was very informative. It was very easy to follow.
Contains Excellent Advice
This user gave this course a rating of 5/5 stars
A useful reminder for everyone
This user gave this course a rating of 5/5 stars
Good knowledge of customer service
This course makes you aware of customer’s problems and how to solve it.
Easy to follow and good information
This user gave this course a rating of 5/5 stars
very good trying course
This user gave this course a rating of 5/5 stars
Happpy
This user gave this course a rating of 5/5 stars
Informative course
Informative course with lots of hints and tips on how to engage with customers and who they are.
Detailed and easy to understand
Very easy to listen to and understand, its good that the prompts at the end of each slide shows the main points to focus on.