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Easy to follow good instrucgtions
This user gave this course a rating of 5/5 stars
Really good course
Really good course and one that was ideal for my role as a Customer Service Representative with Fife College
COVERED THE BASICS GOOD COURSE
good consise course – to the point , nice refresher .
Very well presented
Firstly I would thank you for your prompt response to my requesting this training. Having worked in a customer service based role I was very familiar with the training and what is expected, but it was good to revise the procedures. It was very well presented and informative.
A good refresher
Was familiar with this topic but course was an excellent and welcome refresher.
I thought this course was excellent.
I enjoyed the course and found it very comprehensive. One thing that could be improved was to synchronise the speaker's words with the audio. He was ahead of the script which made it difficult to watch. Otherwise I thought it was great. I have delivered Customer Service training myself over a half-day session and found your course was very effective in just 35 minutes. Thank you.
Good Course Content
Good Course content, but test seemed to easy.
Informative
This user gave this course a rating of 5/5 stars
Very informative.
Great course. People need to spend more time explaining the job to customers and keeping them informed .no problem.
useful and helpful.
this was really useful and helpful I can now use this in the future. as this has helped me to understand what to do when I should do it.