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Very easy to understand
Simple steps to learn about what real customer service should be about, the customer.
Helped me learn a few things
This user gave this course a rating of 5/5 stars
Very nice videos. Well laid out
Nice course to take. Good videos with interesting information.
Excellent
Excellent information
A good introduction
A good introduction and with handy hints and tips.
Good online course
Easy to use, listen to each section then answer questions and instant results
Constructive.
It's an intelligent Course filled with accurate standards of strategies ; to suffice customers needs & solve their problems.
It was informative and easy to access.
Knowing that being respectful towards other peoples feelings can go a long way to achieving much was beneficial.
course good
course content very good but very slow to download each video so took twice as long to complete
Really good
This user gave this course a rating of 5/5 stars