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Excellent

Understanding how important your customers are to you and your co.pany

Pre assessment needed

The content was fine. A pre assessment would be of benefit so we can focus on learning what we need to learn

Well explained and easy to understand

This user gave this course a rating of 5/5 stars

Good and Easy

Useful

Good practical tips

I enjoyed the course with pictures and tips given. Maybe a roleplay video will help to explain better.

They explained everything very well

Good to know what is and what isn`t good customer service

Great!

The short course was very informative, a great engaging duration and covered all points.

Good

This user gave this course a rating of 5/5 stars

Simple and easy to follow.

This user gave this course a rating of 5/5 stars

Good to have course

Some security guards don't need to go into depth with dealing with customers as some are on sites where you may get 2 people a week visiting but it is essential when on site and 100s there