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It was clear and informative.

This user gave this course a rating of 5/5 stars

Its clear and easy to understand

This user gave this course a rating of 5/5 stars

Not as scary as I though it would be.

After best part of 30 years I've recently started my first Customer Service position and I'm speaking to customers frequently. This course has helped me understand that I have been doing a Customer Service roll in previous positions without knowing it and understand a better interaction with other departments.

Straightforward and easy to understand.

This user gave this course a rating of 5/5 stars

Good training

About the right level needed as it is up to me, or the trainee to improve.

It’s good to know how a good customer is

This user gave this course a rating of 5/5 stars

Very good

This user gave this course a rating of 5/5 stars

refreshing my memory

This user gave this course a rating of 5/5 stars

It wasn’t as difficult as I thought

There was no misunderstand. The message and questions was direct. It was easy and fun to learn.

excelente

this course is important for all tepe of communication