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User friendly
Clear, concise and informative. Easy to follow and access for reference at a later date.
Awesome course
This course is very useful and well presented. I truly enjoyed it.
well delivered
always good to have refresher when working with good information.
Good informative
Mostly common sense and basic manners
easy to remember tips
covers all the main areas with good and easily remembered tips on improving service.
Was great and informative
The training gave me new knowledge and insights for personal improvement in customer service and I believe is a beneficial course for all customer service staffs.
very good basic insight to customer serv
This user gave this course a rating of 5/5 stars
Be kind
Good refresher for those that have done a lot of customer service and some useful advice for those new to it.
it was a useful course
It was a useful course which all should benefit from. It is by it's nature generic but easy to take on board the main themes.
Good
Good