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good insight to good customer service
Good clear simple language that helped me understand the course subject.
Very boring and time taking
Is a very time taking. I’m not really into it at all . I will love to do it in a class as it use to be.
Clear and precise
I find this 35 minute training very useful for my new job role as a patient services clerk. The information was conveyed clearly and positively, very easy to understand and follow. It is very effective for me!
Clear and precise
I find this 35 minute training very useful for my new job role as a patient services clerk. The information was conveyed clearly and positively, very easy to understand and follow. It is very effective for me!
Easy to watch
A very good course very easy to follow and understand
Very useful training.
Hi, I am very pleased to do this course customer service because I did learn how to welcome angry, frustrated, violent customer in a work place. Now I am more confident of dealing with customer of any background thank you for for the course
it worked
clean and straightforward, thank you. [I found a minor technical flaw with regards to jumping backwards and forwards again through the videos but there doesn't seem to be scope on here to elaborate on that issue. other than that it worked pretty well]
very good
course was interesting and easy to understand
a good course
This course was engaging, informative and just about the right length ie under one hour!
It's a really good course
The course is whole about customer service, how can we change unhappy customer to a happy customer, the skills, methods, self assessment, improvement within, how can we better tackle complaints and finally is about solution oriented. It's a good course. Thank you.