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Very informative

This user gave this course a rating of 5/5 stars

Easy and enjoyable

This course was easy to follow. The few questions presented during the course kept me engaged and the test at the end was not too complicated to understand.

Concise and informative

This user gave this course a rating of 5/5 stars

Good

Enjoyed as a refresher

Interesting & informative

Concise and gets to the point and each section is not too long in length, therefore keeps you interested throughout.

Video sections too long

Although informative and provided all useful information. Personally, found each video section too long and listening to one persons voice throughout become monotonous. To maintain interest, could have been more interactive.

Straight forward, to the point and good

This user gave this course a rating of 5/5 stars

very informative

This user gave this course a rating of 5/5 stars

Well presented and concise

This user gave this course a rating of 5/5 stars

Concise and straightforward

Very detailed course delivering the essentials of customer service in a span of time that allows for maximum knowledge retention. The points provided have been extremely helpful in enlightening my outlook on customer service. I hope to incorporate them in my work.