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Excellent course

I think the course is an excellent one as it prepares front desk workers like Porters to deal with customers and clients in the best way.

good

interesting

It has re focussed me

I enjoyed the simple clear approach and I hope to improve my own customer service skills.

Excellent Course

It was very thorough and it gave a good refresher for me as I was in the Retail Business along time ago

Good

This user gave this course a rating of 5/5 stars

Clear, easy to follow

This training, along with other courses have not been a slog to get through, good structure of content, easy confident presentation get the messages across

Good

All common sense.

Too basic

This should be targeted better, after 30 years in sales it's way to simplistic…..

Excellent training.

This highlighted what is important in Customer service and reminded me why i enjoy my role. Also interesting to see that just being human with the customers makes them feel better .Fantastic training. Thanks

Good

This user gave this course a rating of 5/5 stars