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Excellent course
I think the course is an excellent one as it prepares front desk workers like Porters to deal with customers and clients in the best way.
good
interesting
It has re focussed me
I enjoyed the simple clear approach and I hope to improve my own customer service skills.
Excellent Course
It was very thorough and it gave a good refresher for me as I was in the Retail Business along time ago
Good
This user gave this course a rating of 5/5 stars
Clear, easy to follow
This training, along with other courses have not been a slog to get through, good structure of content, easy confident presentation get the messages across
Good
All common sense.
Too basic
This should be targeted better, after 30 years in sales it's way to simplistic…..
Excellent training.
This highlighted what is important in Customer service and reminded me why i enjoy my role. Also interesting to see that just being human with the customers makes them feel better .Fantastic training. Thanks
Good
This user gave this course a rating of 5/5 stars