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Good
It was a short course but covered some good points to think about when dealing with a customer. There could have been more on dealing with internal customers.
good instructions and informative
Good practical advice, that can be used in any setting, whatever the industry.
5
Clear and straightforward learning so easy to follow and understand
Good
Good course with useful techniques and tips.
Interesting and easy to remember points
Made me think about how the customer views me and I tried to consider how I feel when I'm the customer. Some interesting statistics
Great refresher for me 🙂
Using iHASCO online training is great. It's easy and simple to do. It's a great way to constantly use as Refresher Training. Some people in our organisation Moan about Constant Training or I have done this once years ago and it's stupid having to go over it again. Absolute rubbish – better to be up to date and in tune with the need to focus, rather than be a dinosaur!!!???
Information explained simply and clearly
This course gives an interesting insight into Customer Service and how reps should deal with complaints. Informative course and to the point
Easy to follow videos, good information
This user gave this course a rating of 5/5 stars
Great course & easy to understand.
Great course. Brief & to the point. Well presented & easy to follow.
Good,informative and helpful course
This user gave this course a rating of 5/5 stars