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Very knowledgable

The teacher is very clear and gives you a consice understanding of the training course. Have great knowledge about the tests.

Very Informative

This user gave this course a rating of 5/5 stars

good

This user gave this course a rating of 5/5 stars

Informative and clear.

The course was helpful and informative. It was easy to follow and demonstrated the purpose and benefits of good customer service.

Well explained and easy to follow

This user gave this course a rating of 5/5 stars

Thoroughly Enjoyed

A great training tool to help remind us what is important in business and feeling positive

Good Training for Customer facing team

This user gave this course a rating of 5/5 stars

Very well presented

Really enjoy this course when I do it

Great tips

I thought this was a great course for giving simple yet important and useful tips on dealing with complaints. Also for the self reflection on how you think you handled a situation, and looking for ways to improve.

Good

This user gave this course a rating of 5/5 stars