Loading reviews…
good course
enjoyed completing this course very enjoyable
Excellent refresher course
Presentation was clear and relevant to my current job.
Useful and informative
A useful course and good reminder of the standards we should be working to. Thank you for including a transcribed page and subtitles on the video. I have a slight hearing impairment that makes hearing courses like this difficult sometimes so I really appreciated the thought that had gone into this.
Course was interesting, well presented.
This user gave this course a rating of 5/5 stars
Handy course. Easy enough completed
This user gave this course a rating of 5/5 stars
it was fine
This user gave this course a rating of 5/5 stars
Audio, really helps if you are dyslexic,
This user gave this course a rating of 5/5 stars
really enjoyed this
some very good points especially liked the 3 step approach
Insightful,great advice
Great way to help my customer care be the best it can be
Bite-sized and informative content
The division of the course and the content into bite-size pieces helped me to digest the information carefully. I found the information was well explained. I enjoyed the challenge of the test. However, I didn't fully understand the final question in the test. It was the wording of the question more than anything.