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Very clear, concise with useful tips

This user gave this course a rating of 4/5 stars

Good course

It was a good course, which enabled me to brush up on my Customer service skills.

Very basic but well explained

Some good tips, the 10 to 10 rule and the 3 things to do when you have a complaint

Very interesting – enjoyed the course.

This user gave this course a rating of 5/5 stars

Very easy to understand the instructions

This user gave this course a rating of 5/5 stars

Really good!

Very easy to follow, simple, clear and understandable.

Very informative and easy to follow

This user gave this course a rating of 5/5 stars

Really enjoyed this short course

The course content reaffirms what I am doing, how I treat customers and respond to complaints. Really positive

good

nice to re- cap

The best.

This user gave this course a rating of 5/5 stars