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great, informative but concise
had all the specifics you need in a small amount of time. Clear and informative
It is very helpful for new learners
Great for people learning Customer Service for the very first time with useful tips and interview techniques.
Its was good great
This user gave this course a rating of 5/5 stars
I think this course is amazing…wow..5*
What a
I think this course is amazing….5*
So easy to use…as I for 1 have difficulties using a computer..but the step by step knowledge and easy to listen to video…makes it so helpful and you also have the chat rooms to help you if your stuck..5 * fromme plus I passed my first test …
I think this course is amazing…wow..5*
I have only done the first step…
Good
This user gave this course a rating of 5/5 stars
clear, concise and informative
clear, concise and informative – a helpful training initiative
Common Sense Approach
I enjoyed the course, thought it was just the right length. I found the course instructive. A reminder to actively listen to enquiries or comments. To bear in mind that generally visitors want to share their experiences with you and need to believe their opinions matter.
Useful and relevant
The training covered some fundamental ways to deal with customers and tips to help the customer to get the best out of each encounter and for us as reps to deliver the best service.