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Good basic training
Gives you the tools to get good customer service right. Recommended.
Found very useful
Lots of content to read through, found it very useful overall.
Well explained
Well delivered and not too long to listen too
Very good training for any work place
This user gave this course a rating of 5/5 stars
Excellent course
Very simple and helpful course
Very Informative
Had plenty of useful hints and types. I have done plenty of these courses in the past but for someone new it is concise and to the point giving simple ideas / instructions to enable staff to have the confidence to provide good customer service
well put together and presented well
This user gave this course a rating of 5/5 stars
Enjoyable and informative
Easy to understand
Great and informative
This user gave this course a rating of 5/5 stars
Good
It was a short course but covered some good points to think about when dealing with a customer. There could have been more on dealing with internal customers.